Last updated: October 26, 2026
If a generation fails, is undeliverable, or the result is unusable (e.g. corrupted file), you receive a full refund or equivalent credits — your choice. Contact hello@createrapvideo.com with your order ID.
AI generation varies. Because each video consumes real compute, we cannot refund videos that generated successfully. The free preview exists so you can judge quality before paying.
Email hello@createrapvideo.com within 14 days of your order.